asukai (asukai) wrote,
asukai
asukai

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.Hack//N.U. Bug??

下記の場合等に、アプリ内で購入されたアイテムや仮想通貨(ポイント、~~石、~~玉、など)が反映しないことがございます。

①端末に負荷がかかっている場合
以下の操作を行った後、通信状況の良い場所で再度ご確認ください。
・電源のOFF>ON
(右上のパワーボタンを押し続けると「電源OFFの案内」が表示されるので、スライドして電源OFF)
・マルチタスクの終了
・アプリの再起動

②通信遅延等、何らかの影響により、時間がかかっている場合
稀に、購入後、Apple側サーバからの通信遅延等、何らかの影響により、アプリに反映されるまで時間がかかる場合があります。(※長い場合は、2~3日程度。)
この場合は、アプリ側に反映されるまで、お待ちください。

③上記①を行い、2~3日待っても改善しない場合
弊社開発にて調査を行いますので、下記を添えて問い合わせしてください。
[1]決済日時(購入日時)
[2]購入された金額
[3]購入されたアイテム名
[4]ユーザーID
[5]ユーザー名(ニックネーム)
※複数回の購入をおこなわれている場合には、反映されていない可能性がある全ての購入情報をご連絡ください。

===End of Quote

Where good communication after you do the following, please check again.
-Power OFF: ON
("Power OFF" is displayed press and hold the power button on the right, slide the power OFF)
-Multitasking end
-Restart the app

if the time is at stake due to communications delays, effects,
It may take time, after purchase, due to some influence from the Apple server latency, reflected in the app. (* Long, 2-3 days. )
Please wait until this case is reflected in the application.

===English translation huh? someone can do better please do
they also said you can contact them with you're I.D. and date and how much you bought in this game if I'm reading this right...-_-;; if someone CAN translate this better please do but my game still crashes win I try to buy the gems this method don't work for me not unless I have to wait 3 days O_o
er...

So this is there method on the bug issue with real money in the game?? Ugh I have this bug I deleted my character and made a new character and tried to buy gems in the game and *bam* the game still crashed >_< so I'm stuck with Japanese yen on my Itunes account and I can't spend my money in this game great *grumbles* my BlueStacks alt's they are doing fine and in fact if I look at Bluestacks the page where you buy gems is blank O_o yeah blank nothing there

Source- http://bnfaq.channel.or.jp/contact/faq_list/1731
Switch to Japan language and type in ニューワールド to find the post about the game

So I thought making a new character would work it didn't work at all T_T yes I just said goodbye to Kite's SR weapons T_T but making a new character I was blessed with a SR red card great wrong class this time I went magic glass/blue it's alright about this bug issue it's annoying very annoying I can't buy gems in the game and it crashes win I try to even on a new character I know what we get so I can save my gems I get from missions but that will take a long time and the question is will they fix it? I don't know they know about it so this is one little problem I'm running into and yes I did get Kite SR card back but not his SR weapons T_T I think I missed that I've read on twitter someone game is freezing in battle yes this game has bugs I hope they fix them I want to spend my yen in the game *sigh* so I guess I'll post more about this if they fix or patch the game or something I hope...

twitter- https://twitter.com/NEWWORLD_info
There Twitter page

This just makes me disappointed it all started with lost connection right in the middle of me buying gems on my deleted account then the game could not connected to Itunes and then it froze then it crushed T_T I had internet I was connected I even wet on my web in my Ipaid air so it was on Apple end? ugh...this can happen I think it did happen before or someone was talking about it
but this is what is going on with me and this game

Update- I found away around this I made another Itunes account and made a new character I put money on this new account and went and played the game to 'test' this and well it work I got to buy gems and the game run normally I try to run my other account and it still crashes so it on Itunes end it somehow not connecting to the game it just people who are 'hit' by this bug have this issue if you make a new account and itunes account you should be fine wait now that I think of it you might be able to just make a new itunes account that works to so you don't have to make a new character I found out that the hard way T_T
Tags: .hack, .hack n.u., .hack nu, 2016, app, apple itunes japan, bluestacks is fine, bug issues, cc2, i made a new character, ios game, ipad air, it's on apple end?, itunes, itunes japan, japanese phone game, lost yen, moible game, phone game, they know right?, ニューワールド
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